collection, use and disclosure of Your information when You use the
Service and tells You about Your privacy rights and how the law protects You. We
use Your Personal data to provide and improve the Service. By using Service You
agree to the collection and use of information in
accordance with this Privacy Policy.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the
following conditions. The following definitions shall have the same meaning
regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of
our Service.
Affiliate means an entity that controls, is controlled by or is under
common control with a party, where “control” means ownership of 50% or more of
the shares, equity interest or other securities entitled to vote for election of
directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Grata Payments LTD, 352-901 3RD STREET WEST NORTH
VANCOUVER BC V7P 3P9 CANADA.
Cookies are small files that are placed on Your computer, mobile device or any other
device by a website, containing the details of Your browsing history on that website
among its many uses.
Country refers to: British Columbia, Canada
Device means any device that can access the Service such as a computer, a cell
phone or a digital tablet.
Personal Data is any information that relates to an identified or
identifiable individual.
Service refers to the Grata Payments website, Grata Payments account portal and
related services.
Service Provider means any natural or legal person who processes the data on
behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide the
Service on behalf of the Company, to perform services related to the Service or to
assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social
network website through which a User can log in or create an account to use the
Service.
Usage Data refers to data collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of a page
visit).
Website refers to Grata Payments LTD website, accessible from
https://gratapayments.com
You means the individual accessing or using the Service, or the company, or other
legal entity on behalf of which such individual is accessing or using the Service, as
applicable.
Types of Data Collected
We collect several types of information from and about users of our
services, including:
Personal Data
While using Our Service, we may ask You to provide Us with certain
personally identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
Full name
AddressEmail address
Phone number
Date of birth
Identification documents (e.g., passport, ID card, driver’s license)
Proof of address (e.g., bank statement, utility bill,)
Financial information (e.g., bank account details, credit card
information)
Business Information
For operating Your corporate accounts, we may collect information about your
business, such as:
Business name
Registration number
Registration Address
Country of incorporation
Financial details (e.g., business bank account details)
Other
Transactional Data
In order to provide You a Service and fulfill your requests we may
collect information about the transactions you conduct through our
services, including:
Payment details
Cryptocurrency transaction details
Currency exchange details
Transaction history
Other
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet
Protocol address (e.g. IP address), browser type, browser version, the
pages of our Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.When You access the Service by or through a mobile device, we may
collect certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP
address of Your mobile device, Your mobile operating system, the type of mobile
Internet browser You use, unique device identifiers and other
diagnostic data.
We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze Our
Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You may
not be able to use some parts of our Service. Unless you have
adjusted Your browser setting so that it will refuse Cookies, our Service may
use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small
electronic files known as web beacons (also referred to as clear gifs, pixel tags,
and single-pixel gifs) that permit the Company, for example, to count users who
have visited those pages or opened an email and for
other related website statistics (for example, recording the popularity of a
certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies
remain on Your personal computer or mobile device when You go offline, while
Session Cookies are deleted as soon as You close Your web browser.
Channels of Your Personal Data Collecting
We may collect information from and about you through:
Direct Interactions: when you provide information directly to us by:filling out forms on our website, registering for an account,
conducting transactions, contacting us via phone, email, or other
means.
Automated Technologies: as you interact with our website, we may
automatically collect technical information using cookies, web
beacons, log files of events that occur while You use Service.
Third Parties: we may receive information about you from third
parties, such as business partners, verification services, public
databases, marketing and advertising partners
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: To process Your payment, virtual assets
transactions, currency exchange services, to manage Your account, to provide
customer support, to monitor the usage of our Service.
To manage Your Account: To manage Your registration as a user of the Service
(verifying your identity, conducting due diligence checks, processing payments
and withdrawals, maintaining transaction records). The Personal Data You
provide can give You access to different functionalities of the Service that are
available to You as a registered user.
To contact You: To communicate with you by email, telephone calls,
SMS, or other equivalent forms of electronic communication regarding updates
or informative communications related to the functionalities, products or
contracted services, including Your account, transactions, necessary and
reasonable security updates.
To manage Your requests: To attend and manage Your requests to Us.
To comply with legal obligations and manage risks: To comply with anti-money
laundering (AML) and counter-terrorism financing (CTF) laws, to detect and
prevent fraud, to conduct internal audits and investigations.
For business transfers: We may use Your information to evaluate or
conduct a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of Our assets,
whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding, in which Personal Data held by Us about our
Service users is among the assets transferred.
For Service improvement and other purposes: We may use Your
information for other purposes, such as data analysis, identifyingusage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our Service, products,
services, marketing and your experience.
Retention of Your Personal Data and
Recordkeeping
The Company will retain Your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will retain and use
Your Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal
agreements and policies. Retention period may vary based on the type of
information and the regulatory requirements applicable to our business. We will
retain records of transactions and other relevant information for a minimum period
of five (5) years. This includes:
Records of transactions, including amounts, dates, and parties
involved
Identification documents and verification records
Correspondence and communications related to transactions
The Company will also retain Usage Data for internal analysis purposes. Usage Data
is generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of Our Service, or We are
legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating
offices and in any other places where the parties involved in the processing are
located. It means that this information may be transferred to — and maintained on —
computers located outside of Your state,
province, country or other governmental jurisdiction where the data
protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is
treated securely and in accordance with this Privacy Policy and no transfer of Your
Personal Data will take place to an organization or a country unless there areadequate controls in place including the security of Your data and other personal
information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You. Our Service may give You the ability
to delete certain information about You from within the Service. You may update,
amend, or delete Your information at any time by
contacting Us to request access to, correct, or delete any personal
information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have
a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service
Providers who perform services on our behalf, such as
payment processing, identity verification, customer support,
marketing and advertising.
For business transfers: We may share or transfer Your personal
information in connection with, or during negotiations of, any merger,
sale of Company assets, financing, or acquisition of all or a portion of Our
business to another company.
With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include entities under common ownership or control with us.
For Legal Reasons: To comply with legal obligations (to respond to
subpoenas, сourt orders or regulatory requests), to cooperate with law
enforcement agencies and government authorities, to protect and
defend the rights or property of the Company, to prevent or investigate possible
wrongdoing in connection with the Service, to protect the
personal safety of Users of the Service or the public, to protect
against legal liability
With Your consent: We may disclose Your personal information for
any other purpose with Your consent.
Security of Your Personal Data
We have implemented appropriate security measures to protect your
personal information from unauthorized access, use, or disclosure. These
measures include:
Encryption of data in transit and at rest
Access controls to limit access to your information
Regular security assessments and audits
Employee training on data protection and security practices
The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic
storage is 100% secure. While We strive to use commercially acceptable means
to protect Your Personal Data, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our
practices or legal requirements. We will notify you of any changes by posting the
new Privacy Policy on our website and updating the effective
date. Your continued use of our services after any changes to this Privacy Policy will
constitute your acknowledgment of the changes and your
consent to abide and be bound by the modified Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes
to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy
practices, You can contact us by email: [email protected]